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Question Answer
How do I install a network printer?

Please watch this short tutorial: How to Install a Network Printer

How do I encrypt and password protect a document that I attach to an email in order to comply with NRS document protection laws?

Please watch this short tutorial:  How to enrypt and password protect a document.  This tutorial applies to Microsoft Office 2007 (Word or Excel) only.  If you have an older version, please submit a workorder to Information Services to be upgraded to this latest version of Office.  NOTE:  The password you choose for your documents should be at least 8 characters.

How do I change my password?

 Please read these instructions:  How to change your password

How do I retrieve an encrypted message

Our network email filter will encrypt a message automatically if it detects messages that contain confidential information, like social security numbers.  This document will show you how to open these messages:   Encrypted Message Retrieval Guide.

Am I using a good and secure password?

Use this tool to determine how good (and secure) your password really is:  Password Strength Checker

How do I set up my mobile device to receive my District emails?

These instructions will guide you through the process of setting up your mobile device to receive our DCSD emails.  The document is specific to Apple devices, but the pertinent pieces of information you need are displayed in red text and is applicable to any device.

I don't appear to be receiving new emails in my Outlook Web App.  What could be wrong?

You may have your Outlook Web App set to display your messages in conversation view, which could bury your new emails in the conversation instead of on top.  These instructions will help you turn Conversation View off.

 
 
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